This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms:https://katerinasweets.com/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for All purchases. Pickups are available Monday – Friday from 9am – 6pm. An email confirmation will be sent to you when your order is ready for pick-up or when is delivered to your house.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free standard shipping on orders over €50 .
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Shipping Method | Shipping Fee |
|---|---|
| for pickup at a Kronos store/location | €2 |
| Home delivery | €4 |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders only ship on business days, which are Monday – Friday.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: +357 25432000
- Email: katerinasweets@cytanet.com.cy
OTHER RESTRICTIONS
Know that we do not sell to anyone who is not at the age 18 years old or above.
For orders that concern alcoholic products, you need to be 18 years of age or over to proceed with the payment. If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.
We will not take any payment until your order has been processed. When we do take the payment and dispatch your order, the completion of our side of the procedure will take place.
We reserve the right to cancel any order for any reason.
We will only deliver to an address in Cyprus. All deliveries should be checked before signing to agree that you have received your purchase as requested. Ensure the delivery is signed for, by someone who is 18 years of age or over.
